Janet Austin is the CEO of YWCA Metro Vancouver and responsible for one of BC’s largest and most diversified non-profits, delivering services to tens of thousands of people each year in more than 30 locations across Metro Vancouver.
Janet is also the Chair of the Vancouver Board of Trade.
It is her unique view of both business and Non-profits that caused us to invite her to present at the conference. She did not disappoint. 
You may want to view the presentation with the reading notes as she has some commentary in there.